Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.3
Location
9.0
Service
8.0
Dining
7.0
Guest reviews
7.8/10
based on 5 reviews
8.0
8.0/10 based on 1537 reviews
William
United Kingdom,
May
2024
7.4/10
The hotel is conveniently located, with easy access to the main square and Jewish Quarter. The rooms, although basic, offer a bright atmosphere. The trams running outside can be noisy, especially at night, but the space to move around is ample. The breakfast at the adjacent cafe is satisfactory, though a buffet option would be preferred.
Rooms
6.0
The rooms are basic but completely bright.
Service
7.0
The staff is willing to take care of any issues quickly. It's great to have shops and commercial services nearby.
Location
9.0
The hotel is ideally situated just a short walk from the main square and the Jewish Quarter. There's also some parking space nearby, which is rare in Cracow.
Dining
7.0
The breakfast options at the cafe across the street are a bit limited, but the staff is friendly. A buffet selection would improve the overall dining experience.
Facilities
8.0
The space around the hotel is generous, and having some parking nearby is a plus.
Michael
United Kingdom,
October
2023
8.2/10
The hotel features spacious rooms with two single beds, a unit filled with coffee sachets, a kettle, and mugs, albeit oriented towards the main road resulting in some noise despite double windows. The service was excellent with helpful and friendly staff attending to our needs promptly. The location was superb, just five minutes from the Main Square with various dining options nearby, although it could be a bit noisy at night. The dining experience was convenient at a nearby cafe, and the facilities were well-equipped for a comfortable stay.
Rooms
8.0
The rooms were spacious and filled with amenities like coffee sachets, a kettle, and mugs.
Service
9.0
The service was exceptional, with helpful and friendly staff ensuring our stay was comfortable.
Location
9.0
The location was great, just a short distance from the Main Square and surrounded by various dining options despite some noise at night.
Dining
7.0
Dining was convenient at a nearby cafe, offering a quick dining option for guests.
Facilities
8.0
The facilities were well-equipped for a comfortable stay throughout our visit.
Evan
United Kingdom,
April
2023
7.8/10
I had a wonderful stay at the hotel. The rooms were beautifully decorated, spacious, and kept me warm despite the freezing temperatures outside. The location was fantastic, being so close to the Old Town and Jewish Quarter, with plenty of amenities nearby. The service was friendly and accommodating, though there were some issues with the elevator. The dining experience, while not on-site, was top-notch at the cafe across the street.
Rooms
8.0
The rooms were basic but clean, lovely, and warm.
Service
8.0
The staff was very friendly and always willing to assist.
Location
9.0
The hotel's location was by far the best thing about my stay. It was conveniently situated near major attractions and public transport.
Dining
7.0
While dining options were not available on-site, the nearby cafe offered a great experience.
Facilities
7.0
The facilities were sufficient for a pleasant stay.